To obtain a position in a professional environment with opportunities for growth that utilizes my strong dedication to human services while providing opportunities for growth and professional development.
Skilled Family Services Specialist with solid experience in case management, child welfare services, and community outreach. Strong skills include effective communication, crisis intervention, and comprehensive knowledge of family systems theories. Impact made through development of individualized family service plans to address specific needs and issues. Known for fostering positive relationships with families and facilitating necessary resources for success.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Family Services Specialist ll
Caroline Department of Social Services
08.2024 - Current
Managed county procurement and contracting process for FAPT, negotiating terms, preparing contracts, soliciting and evaluating vendor proposals. Conducted cost/price analysis to ensure vendors meet client needs promptly while retaining accurate records in both digital and hard copy formats.
Investigates CPS and APS cases. Interviews clients and drafts declarations summarizing clients’ accounts to situations. Plans, arranges, and executes all aspects of highly complex investigative actions, including locating alleged victims and perpetrators, interviewing witnesses and collateral contacts and coordinating with appropriate individuals from multiple agencies. Analyzes and synthesizes the information provided by all clients and collateral individuals. Drafts declarations and mandated letters that clearly and accurately describe the investigational findings and analytical conclusions of the evidence obtained to prove allegations. Awaits possible appeals and court appearances. Prepares with the agency attorney and testifies in court regarding all aspects of an investigation or assessment.
Investigates financial exploitation cases. Utilizes financial documents and reports to assist in identifying the extent of ill-gotten gains, harm to client, location of assets or property, and determination of culpable parties. Contacts the police department for further interagency investigation.
Oversaw intake process for incoming cases and on-call shifts, inputting investigative complaints and conducting thorough records management to verify past records and demographic information.
Performs quality reviews examining thoroughness, completeness, documentation, and data to ensure compliance with relevant standards and all needed pertinent information, as well as correct demographic information.
Ensured compliance with all state regulations, court orders, and local government policies to maintain operational integrity.
Directed and coordinated background investigations of prospective resource family applicants, including interviewing and examining records such as financial records, criminal history, and home environment inspection.
Applies pertinent state regulations and guidelines to determine eligibility for approval or denial as a home placement or adoptive placement.
Plans, organizes, conducts, and prepares the Report of Investigation to include internal interviews and inspections of the individual’s home and collateral individuals. Completes federal and state criminal background checks. Completes a central registry check.
Provides recommendations concerning the individuals / petitioners to the Circuit Court.
For out of state requests, provides recommendations concerning the individuals/petitioners to the State of Virginia to be relied to the requesting state through the VDSS web portal, NIECE, state electronic system.
Advises and performs systematic case appraisal of financial records and financial changes.
Oversees the completion of all phases of the foster care cycle and ensures the children in a caseload receive permanency through reunification, adoption, placement with family, or guardianship in a timely manner.
Works with parents and other professionals to identify barriers for children. Provides information on the availability of mental health and educational services.
Develops and coordinates partnership meetings with families and service providers.
Uses strengths-based interviewing techniques with children and parents to gather pertinent information and build rapport with families.
Develops and updates detailed, individualized plans for the family that identify specific goals and needs with outcome target dates.
Performs all duties in accordance with state laws and policy regulations.
Effectively links families to appropriate and necessary services. Attends and actively participates in treatment meetings to include case staffings, identification of needs, review of utilization, and linking community-based resources.
Registered Behavioral Health Technician
Career Based Solutions
05.2024 - 07.2024
Works 1:1 with patients in the home, school, clinic and community settings.
Consistently implement treatment plans (under the BCBA’s direction) and prepare program materials.
Provides direct support, coaching, advice and education services to identified client and their families on a weekly basis for 3 to 6 hours per case.
Provides counseling and supports to families with children that have mental health or emotional needs.
Helps families develop safety plans when needed and implement interventions to help stabilize the child’s behavior and keep them in their home.
Models and teaches problem-solving techniques.
Provides a variety of interventions in client’s home and community as appropriate and necessary. These interventions may be behavioral, social, and recreational, as needed.
Reviews and implements consultation and supervision note recommendations.
Collect and maintain accurate data and clinical notes utilizing data collection software.
Assisted families in developing safety plans and implementing interventions to stabilize child’s behavior and maintain home placement.
Provides direct support, coaching, advice and education services to identified clients and their families on a weekly basis for 3 to 6 hours per case.
Responsible for ISP, monthly, and quarterly reports, quarterly reports. Assists in planning of services.
Provides linkage to community-based services and supports; provides advocacy and support for family with these services.
Delivered interventions in the client’s home and community, focusing on behavioral, social, and recreational needs.
Facilitated access to community-based services and advocated for families navigating these supports.
Communicates with supervisor, clients and client’s family in a respectful and appropriate manner.
Facilitated client attendance by providing transportation to essential appointments. to sessions at select locations.
Registered Behavior Technician
Therapeutic Alliance
Fredericksburg, Virginia
03.2023 - 05.2024
Provided 1:1 support to patients in home, school, clinic, and community settings to facilitate skill development.
Implemented treatment plans under BCBA direction and prepared tailored program materials to support patient progress.
Collect and maintain accurate data and clinical notes utilizing data collection software.
Implemented recommendations from consultation notes to enhance patient care. consultation and supervision note recommendations.
Education
Master’s of Social Work -
Virginia Commonwealth University
Richmond, Va
08.2022 - 05.2026
Master of Science - Sociology
Old Dominion University
Richmond, VA
08.2021 - 05.2024
Radford University
Advanced Diploma -
Spotsylvania High School
Massaponax High School
Skills
Experience with children with Autism Spectrum Disorder
Case management
Technical Proficiency in all Microsoft Office Applications
Strong problem-solving skills
Efficient time management skills
Able to multitask efficiently
Strong organizational skills
Excellent verbal and written communication skills
Requires little to no direct supervision
Client advocacy
Conflict resolution
Treatment planning
Family engagement
Community outreach
Interagency collaboration
Confidentiality practices
Child development
Volunteer Experience
2018, Spearheaded an outreach event to help those experiencing homelessness.
Educator/Responsible Person/Nominated Supervisor at Fair Play OOSH Garden Suburb/BirabanEducator/Responsible Person/Nominated Supervisor at Fair Play OOSH Garden Suburb/Biraban